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2021 Q3 General Body Meeting: The Customer Service Experience (CX): Past, Present, & Future
Thu, Aug 26
|WebEx
Registration is Closed
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Time & Location
Aug 26, 2021, 6:00 PM – 7:00 PM
WebEx
About the Event
Member Networking starts at 5:30pm
Guest Speaker, Utibe Bassey, VP, Customer Experience, Dominion Energy
Discussion Facilitator, Venessa Woodson, AABE Programs Committee Member, Supv,Infrastructure Operations, Dominion Energy
Topics of discussion include:
What is CX/what it means/why its important (and why its important in our industry)/how it has evolved
The role of technology and Innovation
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