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2021 Q3 General Body Meeting: The Customer Service Experience (CX): Past, Present, & Future

Thu, Aug 26

|

WebEx

Registration is Closed
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2021 Q3 General Body Meeting:  The Customer Service Experience (CX): Past, Present, & Future
2021 Q3 General Body Meeting:  The Customer Service Experience (CX): Past, Present, & Future

Time & Location

Aug 26, 2021, 6:00 PM – 7:00 PM

WebEx

About the Event

Member Networking starts at 5:30pm

  • Guest Speaker, Utibe Bassey, VP,  Customer Experience, Dominion Energy

    • Discussion Facilitator, Venessa Woodson, AABE Programs Committee Member, Supv,Infrastructure Operations,       Dominion Energy

Topics of discussion include:

  • What is CX/what it means/why its        important (and why its important in our industry)/how it has evolved

  • The role of technology and Innovation

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